Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Estela

Estela

July 7, 2026

5  out of  5
rating by Estela
"Marianne helped me navigate several changes to my policy. She was through, answered all of my questions fully, and patient with all the edits I was requesting. I've had positive experiences when I call the office but this is probably one of the best!"
Profile photo of Pappy Peep

Pappy Peep

June 30, 2026

5  out of  5
rating by Pappy Peep
"Ross and his team are awesome! They are super friendly and professional and always there when we need them not to mention they are thoughtful sending cards every holiday including our birthdays which means more than know!"
We responded:
"Hello Ashley, thank you for the kind words and 5 Stars! I'm happy to hear the holiday and birthday cards brighten your day. We really do appreciate you and the fact that you have placed your trust in us to assist your family in meeting your insurance needs. All the best, Ross."
Profile photo of John Neukam

John Neukam

June 1, 2026

5  out of  5
rating by John Neukam
"Ross and his team are phenomenal! I've been a client of Ross for almost 20 years and even when moving out of the state and currently in a different city I've chosen to keep Ross as my agent because of how great him and his team are to work with."
We responded:
"Hey John, thank you for your kind words of support! Indeed we have known and worked with one another for going on a couple of decades now. I have to say it is thoroughly enjoyable and rewarding to grow with wonderful clients such as yourself. I look forward to continuing to work with you as we reach new milestones in our lives."
Profile photo of Rodrigo Vaz

Rodrigo Vaz

May 12, 2026

5  out of  5
rating by Rodrigo Vaz
"Wondeful, supportive and fast costumer support. So far, all of my requests were handled the same day. Make sure to talk to Amanda, she is awesome!"
We responded:
"Mr. Vaz, I (and many others) echo that sentiment. Amanda is definitely awesome! Thank you for recognizing her efforts and the mindset of our entire team. We take pride and pleasure in taking care of our clients. Thanks again."
Profile photo of AB Kosegi

AB Kosegi

May 6, 2026

5  out of  5
rating by AB Kosegi
"The Whitfield State Farm Agency always goes above and beyond! Marianne is always so prompt and courteous and ready to help you with your questions and requests. We simply have never had a better insurance agent!"
We responded:
"Mr. and Mrs. Kosegi, we at the Whitfield Agency are both humbled and grateful to you for leaving such kind words. I shared your individual acknowledgement of Marianne with her and it put a big smile on her face. Thank you for that!"
Profile photo of Sarah Jungemann

Sarah Jungemann

April 24, 2026

5  out of  5
rating by Sarah Jungemann
"Amanda Long and Ross Whitfield have been incredibly helpful since I began working with State Farm. Over the past few months, I’ve had several life changes, and they’ve consistently been there for my family and me, ready to help whenever needed. They’re always responsive and make sure we have the information we need to make the right decisions. I truly appreciate their support."
We responded:
"Sarah, we love celebrating major milestones in the lives of our clients and really enjoy getting to know and grow with you. Your warm kind words mean the world to us; and we are grateful you took the time to share them. We will do everything in our power to continue to be there for your family and you in the future. Again, many thanks! "
Profile photo of Quinton Holloway

Quinton Holloway

April 24, 2026

5  out of  5
rating by Quinton Holloway
"Marianne is always very quick to respond with excellent customer service. They are appreciated!"
We responded:
"Quinton, I shared your review with Marianne and she asked me to say, "Thank you!". She also added that it is always her pleasure to assist you. On behalf of Marianne and the rest of our team, we wish to express that you are a valued client and we're fortunate to have you! Many thanks."
Profile photo of Melissa Tusing

Melissa Tusing

April 21, 2026

5  out of  5
rating by Melissa Tusing
"Our experience has been excellent. They're consistently helpful, quick to respond, and incredibly efficient. Highly recommend."
We responded:
"Melissa, thank you for sharing your experience when working with us over the past 13 years or so. I speak for our entire office when I say that you are genuinely appreciated. We look forward to serving your husband and you for another 13 years. Thanks again!"
Profile photo of Kat K

Kat K

March 31, 2026

5  out of  5
rating by Kat K
"Amanda Long was extremely helpful. Genuinely made me happy to be a State Farm customer after a lot of confusion from other people. She was truly kind, helpful, and efficient!"
We responded:
"Kat, thank you for recognizing Amanda's talent and efforts. As you experienced, she truly is a pleasure to work with and makes taking care of the business of the day as easy and painless as possible. Let us know if we can be of additional service to you. You're why we do what we do. All the best!"
Profile photo of Nick B

Nick B

March 20, 2026

5  out of  5
rating by Nick B
"Very prompt, thorough, and helpful service."
We responded:
"Hey Nick, thank you for the great review!"
Profile photo of Roger Lee

Roger Lee

March 13, 2026

5  out of  5
rating by Roger Lee
"Been a State Farm client for years and had agents around the country, Ross + Marianne are my absolute favorite! Always super easy to communicate with and very pleasant every time! They're also very engaged with the local community, always see them around!"
We responded:
"Roger, we really do appreciate the kind feedback you left in your review. I'm glad you've noticed our presence at local events; we plan to do more of this moving forward. We'll see you at the next event!"
Profile photo of Adrienne Peck

Adrienne Peck

March 12, 2026

5  out of  5
rating by Adrienne Peck
"Such a great group of people. Through flooded basements and car accidents, I’ve found Ross and Marianne to be helpful, polite and diligent in getting us back on track."
We responded:
"Mrs. Peck, we so appreciate you taking the time to leave this very kind review. It has been our pleasure serving Ronald, your daughter's, and you over the years. Thank you for giving us the opportunity to take care of your family and we hope to keep doing so for many years to follow. "
Profile photo of Karim Farroukh

Karim Farroukh

March 2, 2026

5  out of  5
rating by Karim Farroukh
"I can’t say enough good things about this agency for both my condo and auto insurance. They’re excellent, responsive, professional, and genuinely kind. After an accident, I texted the team and they replied immediately, walked me through what to do, and made the whole process feel manageable. They’re incredibly transparent (no vague answers, no runaround), and they’ve honestly changed my mind about the insurance industry. They do all that while offering competitive pricing."
We responded:
"What can we say Karim, other than Wow! Your kind words really humbled us as a team. Honestly, we couldn't wish for a higher assessment offered by a client. Your comments mean the world to us and we truly appreciate your review of our overall performance and that of your claim, specifically. Collectively, we'll do our very best to retain your fine opion of us and the way we conduct business. Again, thank you kindly!"
Profile photo of Matthew Kimmick

Matthew Kimmick

February 28, 2026

5  out of  5
rating by Matthew Kimmick
"I’ve worked with the Whitfield agency for over 6 years, and each visit is like my first. They value all of their customers, regardless of tenure. They are professional, extremely responsive, solution oriented, and they treat every customer as each visit is their first. I’m greatly appreciative of their efforts, and I would highly recommend them to anyone!"
We responded:
"Matthew, having great clients like you is why we so enjoy what we do! I'm happy to hear our collective enthusiasm and joy comes through in our personal interactions. We can't thank you enough for your affirming feedback and hope to have the pleasure of working with you for many years to follow."
Profile photo of Leah Tribbett

Leah Tribbett

February 25, 2026

5  out of  5
rating by Leah Tribbett
"I can’t say enough good things about Ross, Marianne and the team. They’re always quick to respond, super helpful, and just genuinely kind people to work with. It makes a huge difference knowing I can rely on them whenever I need something."
We responded:
"Leah, your review means the world to us. Thank you for taking the time to go out of your way to acknowledge the efforts of our team; we really appreciate it and YOU. "
Profile photo of Deckademics

Deckademics

February 24, 2026

5  out of  5
rating by Deckademics
"This agency is ALWAYS tremendously helpful and very prompt with response times and great communication. Highly recommend!"
We responded:
"Stephen, thanks a million for the extremely kind review and endorsement. You and your review are very much appreciated. "
Profile photo of Scott B

Scott B

February 19, 2026

5  out of  5
rating by Scott B
"This is an amazing office! I always receive excellent service and communication. They are always very prompt as well, which is so nice."
We responded:
"Scott, we can't thank you enough for taking the time to leave us such a kind review. We'll continue to strive and deliver the service you have come to expect. Thanks again!"
Profile photo of Ishita Shah

Ishita Shah

January 21, 2026

5  out of  5
rating by Ishita Shah
"I’ve been with Ross Whitfield State Farm Insurance for over two years, and the experience has been consistently excellent. Their service is extremely prompt and reliable — whenever I have a question, I usually hear back within hours, often the same day.

They’ve also been great with claims. Every time I’ve needed help, the follow-up has been quick and the settlement process has been smooth and well-guided.

I especially want to mention my agent, Amanda. She’s always professional, patient, and genuinely helpful, making everything easy to understand and stress-free.

Highly recommend them to anyone looking for responsive service and strong support."
We responded:
"Ishita, your kind feedback regarding the service and guidance you receive from our office is greatly appreciated. I particularly want to thank you for helping to recognize and celebrate the exceptional service and support Amanda provides to our clients on a daily basis. We all look forward to continuing to work for and with you for as long as we have the opportunity. "
Profile photo of Isik Turker

Isik Turker

January 17, 2026

5  out of  5
rating by Isik Turker
"Very professional and immediately responsive to any queries. highly recommended."
We responded:
"Isik, taking care of you and your needs is why we're here. Thank you for taking time out of your day to provide us with this positive feedback. We look forward to continuing to meet, and hopefully exceeding, your expectations. "
Profile photo of John Goss

John Goss

December 3, 2025

5  out of  5
rating by John Goss
"Incredibly prompt and complete transition for covering my new Hybrid Forester!"
We responded:
"Thank you for taking the time to share these kind words about our office's efficiency and ease of interaction. Please know we appreciate you, Mr. Goss. Enjoy the new wheels!"
Profile photo of Peter Burt

Peter Burt

November 21, 2025

5  out of  5
rating by Peter Burt
"The Whitfield State Farm agency is great. I've been using them for years and they're helpful, friendly, and responsive. I definitely recommend them."
We responded:
"Mr. Burt, thank you so much for your very kind words of support. On behalf of Amanda, Marianne, and I, it had been our pleasure to serve you over the years. I look forward to working with you for many more to come!"
Profile photo of Dustin Cunningham

Dustin Cunningham

October 29, 2025

5  out of  5
rating by Dustin Cunningham
"I have been with Ross Whitfield State Farm since moving to Indy in 2018. I have worked with Marianne on everything from personal articles insurance to new home purchases and of course vehicle insurance as well. Every time I have needed a document or had to file a claim for something, I always got full support and guidance from Marianne and her team. Yes there are cheaper providers out there, but it pales in comparison to all the support and response you get from Ross Whitfield State Farm Insurance. It's one of the very few places left in this world where when you make a phone call, an actual person answers the phone and not a robo prompter that takes 10 minutes to get you to an actual agent. THANK YOU for simply being there and available when I need you guys!"
Profile photo of Paul Booth

Paul Booth

October 28, 2025

5  out of  5
rating by Paul Booth
"Quick service done politely."
Profile photo of Yousef Alomayri

Yousef Alomayri

October 22, 2025

5  out of  5
rating by Yousef Alomayri
"I’ve known Amanda for over a year, and she’s always been incredibly helpful with anything I need through State Farm. She’s professional, friendly, and goes above and beyond to make sure everything is taken care of quickly and smoothly. I really appreciate her support and highly recommend her to anyone looking for excellent service!"
Profile photo of Nicole Potter

Nicole Potter

July 20, 2024

5  out of  5
rating by Nicole Potter
"Always great service here"